Shipping Policy

1. Digital Product Delivery

All of our offerings — including eBooks, training courses, and membership programs — are digital goods.
Once your payment is confirmed, you will receive an instant access link or email confirmation containing your login or download details.

Courses: Access is provided through our website’s secure member area or via direct email invitation.
eBooks and Guides: Delivered instantly via email or available for download from your purchase confirmation page.
Custom Courses: Delivered within 2–5 business days after you complete your personalization form and details.

If you do not receive your confirmation or access email within 15 minutes of purchase, please check your spam/junk folder or contact us directly for assistance.

2. Processing Times

Since all orders are digital, there is no physical shipping time.
However, for custom or personalized training courses, we may require additional time to create and deliver your tailored content.
You will always be notified via email once your course is ready for access.

3. Incorrect Email Address or Access Issues

Please ensure that the email address entered during checkout is accurate.
If an incorrect email is provided, we will not be able to automatically deliver your purchase.
If you notice a mistake or did not receive your materials, contact us at [your email address], and we will manually resend your order.

4. Refunds and Resends

Because all products are digital and accessible immediately upon purchase, we do not offer refunds once access has been granted.
However, if there is a technical issue or duplicate charge, we are always happy to help resolve the problem promptly.

5. Contact Us

For any questions or issues regarding your order, please contact us at:
📧 Email: contact@itsmisterdom.com
🌐 Website: www.itsmisterdom.com

We aim to respond to all inquiries within 24–48 business hours.