Refund Policy

1. Digital Product Nature

All items available on this website — including courses, memberships, and downloadable materials — are digital goods.
Once access is granted or files are delivered, the product cannot be returned or revoked, which is why refunds are not possible.

By completing your purchase, you acknowledge and agree to this policy.

2. No Refunds or Cancellations

We do not provide refunds, exchanges, or cancellations for:

Digital courses or eBooks that have been accessed or downloaded.
Memberships or subscriptions once access has started.
Custom or personalized courses that have already been created or delivered.

Please review all product descriptions carefully before making a purchase to ensure that the course or program suits your needs.

3. Duplicate or Mistaken Charges

If you believe you have been charged more than once for the same product, or you made an unintentional duplicate purchase, please contact us immediately at [your email address].
We’ll review your case and, if confirmed, issue a refund for the duplicate transaction.

4. Technical Issues

If you experience technical problems (such as broken links or missing access), please reach out to us at [your email address].
We will promptly assist you in restoring access to your materials — but no refund will be issued for technical issues that can be resolved.

5. Contact Us

We want every client to have a smooth, satisfying experience.
If you have any questions or need help with your order, please contact us directly:

📧 Email: contact@itsmisterdom.com
🌐 Website: www.itsmisterdom.com

We aim to respond within 24–48 business hours.